Furcata is an AI-powered marketing tool that simplifies messaging, taking the pain out of crafting and managing your marketing communications. We're passionate about empowering businesses to connect with their audiences more efficiently and effectively.
User account
A digital identity is used to access Furcata and all its services. A user can own or have access to multiple Business Accounts.
Billing Account
A billing account is a financial record that tracks the transactions and charges associated with a specific User Account. A user can have a single billing account that is associated with all its business accounts.
Subscription
A Furcata subscription is a recurring arrangement where a customer pays a regular fee to access or use Furcata's services over a specified period. With Furcata's pay-as-you-use model, you have the freedom to choose the services you need and pay only for what you consume.
Business account
A profile created by a company to represent its brand or interact with customers online.
A business account is a digital profile created by a company to represent its brand and interact with customers online. It serves as a centralized hub for managing various aspects of a company's online presence, including:
User management: Grouping and managing users associated with the business account.
Service management: Organizing and managing the services offered by the company.
Phone number management: Centralizing and managing phone numbers associated with the business account.
Template management: Storing and managing templates for various documents, emails, or other communications.
Brand consistency: Ensuring a consistent brand image across all online channels.
By utilizing a business account, companies can effectively manage their online presence, improve customer interactions, and enhance their brand reputation.
Service
A service is used to configure a set of preferences for your marketing campaigns, such as Templates, Contact Lists, Phone Numbers, Locations, Limits, and Start and End Times.
Phone number
It's used as a unique identifier that allows you to send and receive SMS/MMS and Phone Calls.
A phone number is linked to a single Business Account and can't be used across accounts. An account can have as many phone numbers as required, and a service can use any or all of those numbers to send messages and robocalls.
Contact List
A contact list is a comprehensive collection of phone numbers and/or email addresses that you'll use to send your SMS, MMS, robocall, and email marketing campaigns. It's like a digital address book that helps you target your messages to the right audience.
Think of it as a way to organize and manage your customers or potential customers so you can reach them directly with relevant and timely information.
Contact
A contact is a single entry within your contact list. It represents a specific individual or entity you want to reach through your SMS, MMS, robocall, and email campaigns. Each contact typically includes:
Phone number: The primary way to reach the contact vía SMS, MMS, or Phone Call.
First name:
First name: The individual's given name or the name they are commonly known by.
Last name: The individual's family name or surname.